Course Description

Our highly successful procedure development course teaches participants how to create “human factored” procedures using the correct level of detail and incorporate recommended “human performance factors.” Additionally, participants learn how to set up a sustainable procedure program that can be incorporated into the organization’s existing information management system.

Speaker on the stage with Rear view of Audience in the conferenc

Course Objectives

The course objectives are for participants to:

Develop the skills necessary to write a procedure.
Learn how to use human performance tools in procedure development.
Learn how to use human factoring in procedure development.
Develop an understanding of procedure structure and content creation.
Understand the fundamentals of a procedure program.
Understand how operational decision-making impacts procedures.
Have increased awareness regarding “what good looks like.”
Understand how to determine the correct level of detail for a procedure.

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