Maintaining effective systems of internal controls, or auditing protocols, are vital for achieving a company’s business objectives. The auditing process verifies that an organization’s documents and activities meet the requirements and specifications of the program being supported. DuraBante works with the customer in creating auditing protocols if they have not already been defined and performs inspections of previously defined audit mechanisms. Effectiveness of the organization’s internal controls and program documentation accuracy is evaluated to ensure a streamlined process.
Defined below are three basic audit processes:
A “Gap Audit” is a type of analysis, which looks at a business’ current performance, directives and policies and compares the effectiveness of the system in place with the goals projected by the customer. If the organization proves to not be reaching their highest potential, a “gap” is found between the owned resources and the potential success. The information gathered is then utilized in future planning and resource management which will ultimately lead to the betterment and success of the organization.
The “Gap Audit” process requires gathering of data and relevant documentation from stakeholders in many different formats. The percentage of supporting documentation needing review is determined by the program and there are many different milestones as the audit proceeds. Needed items may include: sign-offs and key dates such as effective dates, revision dates, and last review dates along with other supporting documentation and records.
Quality Assurance Audit
A “Quality Assurance Audit” is an analysis of how effective the organization’s current processes are in comparison with the quality and requirements of an organization’s clientele. This course of action looks at ways in which the organization may potentially eliminate as many quality and defect issues as possible at the process level. This mechanism, though effective, requires that processes be evaluated at every stage. This may done utilizing past documentation as well as staff and employee feedback. Programs which are identified as falling into this category will have selective documentation audited and cross-referenced for accuracy and compliance.
A “Risk Audit” is by definition an identification of potential problems which may sabotage key business initiatives or projects. This process assists in identifying any possible threats to success for the organization followed by analyzing the potential for these threats to actually develop. This may be one of the most objective types of analysis due to it being done independently from all other audits.
Using “Risk Audit” results enables an organization to facilitate supervision and monitoring, measure ongoing performance and maintain adequate and accurate business records while promoting operational productivity. DuraBante, being a separate entity, has the advantage of carrying out this type of audit and offering critiques of internal processes in an unbiased manner due to not being connected to the processes being evaluated. With this information, areas of concern or indicators for future issues may be discussed and recommendations made for ways to promote greater efficiency.